INSIDE PLANT DIRECTOR

Americom Technology LLC (Americom) is looking for a highly motivated individual to join our team as a Director to lead our Inside Plant (ISP) department. ISP is responsible for all telecommunications equipment and infrastructure related to low- and high-voltage systems located inside a commercial facility.

For over 40 years, Americom has built a reputation for expertise, integrity, and responsiveness. We have grown to support a staff of over 100 dedicated, experienced employees who make us the premier communications construction company in the Intermountain West. Our project portfolio includes work for government agencies, educational facilities, industrial and retail properties, commercial real estate, telecom organizations, data centers, contractors, and consultants. Americom is a subsidiary of Crestone Services Group.

POSITION SUMMARY

The ISP Director provides visionary leadership and strategic direction for all aspects of inside plant operations. This management position is responsible for the department’s financial health, workforce planning, operational performance, and alignment with company goals. The Director ensures the delivery of high-quality services, optimal efficiency, and continual improvement in the installation of telecommunications and fiber optic systems within commercial and data center facilities.

PRIMARY JOB RESPONSIBILITIES

• Direct and manage departmental financial performance, including budgeting, forecasting, and cost control, to ensure profitability and long-term sustainability.
• Analyze and interpret key financial and operational data to inform decision-making and drive departmental improvements.
• Direct and manage departmental sales performance, including business development, pipeline management, backlog, estimating, and profit margins.
• Collaborate with executive leadership to set and execute the department’s strategic goals and initiatives.
• Oversee all construction and operational activities related to low- and high-voltage systems, ensuring project quality, timeliness, and compliance with all safety standards.
• Develop and implement departmental policies, objectives, and procedures to ensure consistent, high-quality service delivery and process efficiency.
• Monitor all job costing and budgeting systems, including the use of our ERP system (ComputerEase) and Smartsheets, to drive cost efficiency and revenue optimization.
• Provide leadership, mentoring, and career development for project managers, supervisors, field teams, and administrative staff.
• Determine staffing needs, oversee recruitment and training, and lead performance management and succession planning efforts.
• Promote a culture of accountability, continuous improvement, and employee engagement throughout the department.
• Serve as the primary liaison for cross-functional teams, subcontractors, and key clients.
• Resolve escalated issues involving employees, clients, vendors, or subcontractors using expert-level conflict resolution and negotiation techniques.
• Maintain strong relationships with external partners and internal departments to ensure seamless coordination and communication.

QUALIFICATIONS

• 10+ years of progressive leadership experience in electrical or telecommunications operations, including high- and low-voltage environments.
• 5+ years of construction management experience, including managing budgets and schedules.
• Demonstrated success leading cross-functional teams and managing complex projects at a senior level.
• Proven department leadership and team management skills.
• Strong financial acumen; experienced managing departmental P&L and job costing.
• Exceptional organizational, project management, and time management skills.
• Advanced problem-solving, negotiation, and decision-making abilities.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word), Smartsheets, and job costing software (ComputerEase preferred); experience with bidding tools.
• Strong knowledge of construction management best practices and current regulations related to telecommunications construction.
• Fluency in software programs related to construction and project management.
• Ability to develop and implement departmental goals, strategic plans, and KPIs.
• Skilled in developing and maintaining operational procedures and safety programs.
• Exceptional communication and interpersonal skills.
• Prior experience managing construction sites and leading construction crews.
• Proven risk management experience in construction projects.

PREFERRED EDUCATION & TRAINING

• Bachelor’s degree in Business Administration, Electrical Engineering, Construction Management, or a related field.
• Industry certifications such as BICSI, CommScope, CNCI, NCTI, etc.

COMPENSATION & BENEFITS
 

• Salary: $100,000 - $130,000 + Performance Based Bonus
• Health (shared cost)
• Dental (shared cost)
• Vision (shared cost)
• 401k – with match
• Short-term disability
• Long-term disability
• Voluntary benefits
  • Critical Illness
  • Accident
  • Cancer
  • Gap
  • Legal
• Voluntary Life
• Basic Life (company paid)
• EAP (company paid)
• PTO
• Holiday Pay

AMERICOM’S CORE VALUES

Drive to Innovate

Each Customer Counts

Lead from Any Seat

Trust Your Team

If you want to work with a progressive, technological, and growing company and have team spirit, please submit your resume.

Americom Technology LLC is an equal employment opportunity employer.